Refund Policy
September 17, 2024
Refund Policy
Last Updated: 27/08/2024
At Framrtech ("we", "us", or "our"), we are committed to ensuring your satisfaction with our mobile web application ("App"). This Refund Policy outlines the conditions under which refunds may be provided.
1. Subscription Fees
Our App operates on a subscription model, charging AUD 4 per week per project By subscribing, you agree to the fees associated with your chosen plan.
2. Refund Eligibility
If you are not satisfied with the service we offer, ask us and we'll refund you up to 2 months.
3. Non-Refundable Charges
The following fees are non-refundable:
- Charges related to any breach of our Terms of Service or misuse of the App.
4. How to Request a Refund
To initiate a refund request, please contact us at help@framr.tech with the following information:
- Full Name
- Email Address Associated with Your Account
5. Chargebacks and Disputes
Initiating a chargeback without contacting us first may result in the suspension or termination of your account. Please reach out to us to resolve any billing issues amicably.
6. Modifications to this Policy
We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting. We will notify you of significant changes via email. Your continued use of the App after any modifications signify your acceptance of the updated policy.
7. Contact Information
If you have questions or need assistance regarding this Refund Policy, please contact us at:
- Email: help@framr.tech
By subscribing to and using the App, you acknowledge that you have read, understood, and agree to this Refund Policy.